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Guide: How to use Justworks Hours' premium features (Business Tier)
Guide: How to use Justworks Hours' premium features (Business Tier)
Marc Rosenberg avatar
Written by Marc Rosenberg
Updated over a week ago

The Justworks Hours Business Tier is essential for companies who want to implement the very best time management tools available. Below we'll walk through how to use various features that are available for Business Tier customers. If you're looking for details about how to upgrade your account to Business Tier, this support article will walk you through the process.

Here is a more detailed breakdown of the various features that come with Business Tier:

Job Codes - Pay employees multiple pay rates based on the type of work they do

When you setup Job Codes, your employees will be prompted to select a code each time they are checking in for work. You can assign a unique pay rate for each employee for every applicable job code and Justworks Hours will automatically track their time based on that rate. Job Codes are easy to setup and can be configured to be paid by hour worked or a fixed amount for that job regardless of how much time is spent working on it.

To add Job Codes, click on the Account page from the main drop down menu in the top right corner of your dashboard. Then select Job Codes on the left side menu.

Click the green Add Job Code button to get started. When adding a Job Code, you'll need name your code and select whether the job is paid on an hourly basis or a fixed amount (regardless of how much time the job takes).

Once Job Codes are setup in your Account, you'll need to go to your Employees page and update the employee profiles for each user that will be paid multiple pay rates. To do this, click on the name of an employee and set their Pay Type to "Multiple Pay Rates". You'll then see a link to "Set pay rates" which will allow you to enter a rate of pay for this particular employee for each Job Code you want them to track time with.

To get started with configuring Job Codes for your account, we recommend you read this helpful support article.

Shift Audit - See who made edits or approvals to a shift

You can now see a detailed audit trail of all activity for every shift, including who made edits or approved the shift. With Shift Audit, every action related to the shift is timestamped, plus Justworks Hours indicates who made the change. We also tell you whether your employee tracked time from the mobile app or their web dashboard, and if the employee made any adjustments to the shift after they checked out. If your company has DCAA contracts, Shift Audit will help you stay compliant!

To use Shift Audit, select any shift in your dashboard and click the blue "View Shift Audit" link to the right. This will take you to a table which shows a detailed breakdown of information related to the shift.

All information related to actions taken while the shift was still open will be in black text, while all activity that took place after the shift ended (so edits or changes) will be in blue text. All actions are organized in chronological order, so you can easily view what happened with a shift sequentially.

In Shift Audit, we show you WHO made the change, WHEN they made the change and WHAT the value of the activity was both before and after the change was made. In the example below, you can see that Matthew B. made a change to Break time for this particular shift, the previous Break duration was 1hr, 10 min and the new Break duration after the change is 10 min. Because this action is highlighted in Blue, we know that this was an edit made to the shift after it ended.

Screenshot showing example of what information is displayed in an audit, showing you who, when, and what was changed

Multiple Offices - Setup offices with custom overtime preferences, time zones and work weeks

Our Offices feature allows you to configure offices that have their own unique preferences. For example, if you have an office in California and an office in New York, you can add both of these to Justworks Hours. The California office can be setup with overtime preferences that are compliant in California (ie. double time tracking) and a Pacific Standard Time (PST) time zone. While your New York office can be set to Eastern Standard Time (EST). There is no limit to the number of offices that can be added to your Justworks Hours account, though you may only assign each employee to one office at a time.

To get started with configuring multiple offices for your account, we recommend you read this helpful support article.

Expense Tracking - Submit, review and approve employee expenses

Justworks Hours is thrilled to introduce Expense Tracking to our Business tier. You can use Justworks Hours expenses to submit, review and approve expenses that your employees incur while working for you. You can then run reports on those expenses for reimbursement via your preferred payroll provider. And just like the rest of Justworks Hours, expenses are easy for your employees to use and can be setup in minutes.

To learn how to create and edit expense categories in Justworks Hours, check out this helpful article.

Departments - Manage users by team or department

We've made it incredibly simple for you to segment your employees by team or department using our Departments feature. To configure Departments, click on the Manage tab in your dashboard menu and select Departments from the drop down menu.

From here, click the green "Add Department" button to create your first department. When adding a department, you will need to name the department and then assign employees. You can also select the "All Employees" option if you want all users to be assigned to a department. To edit a department that you've already added, just click on the row for that particular department.

Grouping employees by department allows you to keep your account organized and is a great option for any business, big or small. You can also use Departments when you are assigning Projects to a large number of users or to a specific team or group.

Upgrade to Business Tier at any time following these simple steps!

Have questions or want to learn more about our Business Tier features? Schedule a demo with one of our team members and we'll help layout a custom implementation guide to ensure that your business is getting the most out of our time tracking solution.

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